So you’ve got a Sidelick pet sitting booking request and you’re meeting the pet parent in person! Exciting news.
This is a golden opportunity to showcase why their pet will be in the best hands ever while in your care. At Sidelick, we’ve already assessed that you’re a capable pet sitter so we know you’ll do great, but here’s a few additional tips on how to impress.
TAKE THE LEAD
Arrange an-in person meeting for every new pet parent sending you a booking request. This will build trust and give you an opportunity to share your enthusiasm. Avoid any deal breakers before setting a meeting (for instance, if you don’t host cats and the request is for a cat, say it upfront).
SET A LOCATION
Preferably set the meeting’s location in a dog-friendly public place, around the residence or workplace of the pet parent. You both need to be comfortable with the setting.
BE ON-TIME AND PREPARED
Introduce yourself to both the pet parent and the pet, have treats ready to get the pet to like you straightaway. Ask permission before giving treats.
SHOW PICTURES OF WHERE THE PET WILL STAY
This will help the pet parent visualize the environment in which their pet will stay.
We recommend you use this check list to know more about the pet you’ll be caring for.
ASK IF THERE ARE ANY QUESTIONS
There may be unexpected specifics the pet parent wants to get into
You both will have to agree on the way things will take place on the day of the mission (ie. Date, place, pick-up, duration, etc.)
IF YOU’RE COMFORTABLE WITH THE MISSION
Let them know you’re excited about it and that their next step should be to book your service so that you can confirm it.
IF YOU’RE NOT COMFORTABLE WITH THE MISSION
Let them know you don’t think you can provide the best experience for their pet. Be honest and thank them for taking the time to meet with you. It’s better to refuse a mission early on than to disappoint. Try referring to other pet sitters you may know.
DECLINE BEING PAID IN CASH DIRECTLY
It is possible that a pet parent will suggest paying you directly instead of going through Sidelick. Always decline and mention that it’s in the best interest of the pet to book every stay through the online platform to guarantee pet insurance, 24/7 support for maximum safety and security.
Repeat customers will also earn you points which will feature you higher in search hits.